Privacy Policy

Privacy Policy
Effective date: April 28, 2026
Last updated: April 28, 2026

Evox Systems (“Evox,” “we,” “us,” or “our”) operates the website https://evoxsystems.com/ and related services. This Privacy Policy describes how we collect, use, disclose, and protect personal data when you interact with our website, services, or business operations.

By using our website or services, you agree to the practices described in this Policy.

1. Scope and Role

Evox Systems acts as a data controller for information collected directly through our website, communications, and business interactions.

In certain cases, Evox may also act as a data processor or service provider when supporting software platforms, integrations, or services operated on behalf of our clients. In those cases, data is processed strictly according to client instructions and applicable agreements.

Business clients may use platforms, systems, or tools supported by Evox Systems to collect and manage data about their own customers (“End-Customer Data”). Evox does not control how clients use such data and is not responsible for their independent privacy practices.

2. Information We Collect

Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type and device information
Time zone
Cookies and tracking data
Pages visited and interactions

Information You Provide

We may collect personal data you provide, including:

Name
Email address
Phone number
Business information
Any other information submitted via forms or communications

3. How We Use Information

We use collected data to:

Operate and maintain our website and services
Communicate with you
Provide support
Improve user experience
Prevent fraud or abuse
Comply with legal obligations

4. Platform Features and Tools

Evox Systems provides and supports various software tools and platform features designed to help businesses manage operations, customer relationships, communications, scheduling, and workflows.

These tools may include, but are not limited to:

Customer relationship management (CRM) functionality
Lead tracking and pipeline management
Messaging and communication tools (including SMS, chat, or email)
Scheduling and automation features
Analytics and performance insights
Integrations with third-party platforms and services

All data processed through these tools is handled strictly for the purpose of providing services to the respective business user. Evox Systems does not use customer data across different clients or tenants for independent purposes outside of delivering the requested functionality.

We do not aggregate or repurpose identifiable customer data from one client to benefit another client, and we do not use such data for unrelated marketing or resale purposes.

5. Third-Party Services and Integrations

Evox Systems may use or support integrations with third-party services, including but not limited to platforms such as Thumbtack, Google (including Google Ads and Analytics), Meta (including Facebook and Instagram), communication providers, payment processors, and other business tools.

When integrations are enabled, data may be accessed, processed, and exchanged as necessary to provide functionality requested by the business user. This may include retrieving or sending data such as leads, messages, or operational information.

Authentication for certain integrations may use secure mechanisms such as OAuth 2.0. Credentials, tokens, and integration data are stored securely on backend systems and are never exposed to client-side applications or end-user browsers.

We do not control third-party services and are not responsible for their privacy practices. Users should review the privacy policies of those services independently.

6. Data Sharing

We may share personal data with:

Service providers and vendors (hosting, analytics, communications, security)
Integration partners when enabled by the user
Professional advisors
Authorities when required by law

We do not sell personal data for monetary value.

We do not share mobile information with third parties for marketing purposes without explicit consent.

7. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Evox Systems, including service notifications and, where permitted, marketing communications.

Opt-In

SMS messages are sent only after explicit consent through form submission, checkbox selection, or SMS-based confirmation.

Opt-Out

You may opt out at any time by replying STOP to any message. You may also request removal by contacting contact@evoxsystems.com.

Support

For assistance, reply HELP or contact contact@evoxsystems.com.

Standard message and data rates may apply.

8. Data Retention

We retain personal data only as long as reasonably necessary to:

Provide services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes

Retention periods vary depending on the nature of the data and applicable obligations.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your data
Correct inaccuracies
Request deletion
Restrict processing
Object to certain uses
Request data portability

To exercise your rights, contact contact@evoxsystems.com.

10. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data. However, no method of transmission or storage is completely secure.

11. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

12. Legal Disclosure

We may disclose personal data when required to:

Comply with legal obligations
Protect our rights
Prevent fraud or abuse

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact

Evox Systems
Email: contact@evoxsystems.com
Phone: +1 770-568-7623
Website: https://evoxsystems.com/